Common Questions and Solutions for Custom Tamper Evident Packaging 2025

By EcoSecurityTape

Introduction

In today’s highly competitive market, custom tamper evident packaging is no longer an exclusive feature reserved for premium products. It has become an essential safeguard for protecting brand reputation, preventing counterfeits, and ensuring consumer trust.

As a professional tamper evident packaging supplier, EcoSecurityTape has delivered high-quality solutions to clients in Vietnam, Japan, Spain, and many other markets. In recent months, we have received a surge of inquiries regarding custom tamper evident seals, security tapes, tamper evident bags, and security labels.

Based on the most frequently asked questions from global customers, this guide summarizes key topics including sample policy, cooperation workflow, payment terms, and more—helping brands efficiently launch their customized packaging projects.


1. Free Sample Policy: Clear Rules to Protect Both Parties

We provide free samples for tamper evident products. However, to ensure fairness and protect long-term partners, the following rules apply:

Sample Types & Brand Confidentiality

For tamper evident tapes, free samples are limited to generic versions without customer logos, or standard products with common security features such as “OPEN VOID.”

Due to strict confidentiality agreements with our clients, samples containing their custom logo or artwork cannot be shared under any circumstances. This policy ensures brand security and protects sensitive information.

For tamper evident bags, we can directly offer standard samples of the corresponding specifications so customers can evaluate material strength and tamper evident performance.

free sample

Sample Logistics: Fast & Region-Specific Shipping

Samples are shipped via express courier and typically arrive within 5–7 business days.

  • Japan: We use OCS, reducing delivery time to as fast as 2 business days.
  • United States: We ship via UPS or DHL to ensure stable and fast delivery.
  • Europe: UPS is the primary option; DHL is recommended for samples valued above USD 110.

Important: FedEx is no longer recommended due to slower transit times (delays of 5–7 days are common).

While samples are free, shipping costs are covered by the customer.

tamper evident packaging delivery

2. Customization Workflow: A Standardized and Efficient Process

Free samples are for testing material, structure, and quality only.
To customize tamper evident packaging with your own logo, the following workflow applies:

Step 1: Design Alignment—Accurate Matching of Graphics & Printing Process

Customers should provide a clear version of their logo, preferably in PDF format, to assist our designers in evaluating color details and determining suitable printing methods.

Once the artwork is received, our design team will create a CAD mock-up to visually demonstrate how the final customized product will look.

Note: Printing cost is directly affected by the number of colors and complexity of the process—more colors typically mean higher production costs.

tamper evident sample design

Step 2: Sample Fee Policy—Risk Control with a Rebate Mechanism

A sampling fee applies for custom logo samples. Some printing methods also require a cylinder or plate-making fee for creating custom tooling.

The purpose of these fees is not profit, but risk control—we previously covered sample production costs for many customers who later canceled their orders, resulting in losses.

To support committed clients, we offer a full rebate policy:
If the final bulk order reaches the specified MOQ (e.g., 10,000 rolls of tamper evident tape, or 10,000 m² for other products), all sampling and tooling fees will be fully deducted from the order amount.

This policy lowers customer risk while ensuring a fair cooperation structure.


3. Payment Terms: Flexible, Convenient, and Multi-Currency Friendly

To support global customers, we offer flexible and efficient payment options:

Main Payment Method & Multi-Currency Support

Our standard payment method is T/T bank transfer.
EcoSecurityTape maintains a J.P. Morgan Chase account, which can directly receive multiple currencies:

USD, EUR, JPY, SGD, VND, AUD, CAD, GBP, and more.

If customers prefer payment in their local currency, we can also provide direct quotations in that currency.

JPY payment

Fast Local Payment Channel for U.S. Clients

For U.S. customers, we provide a domestic U.S. bank account, allowing funds to clear within 1–3 business days, significantly improving transaction efficiency.

Order Execution & Logistics Tracking

Once payment is received, we immediately begin sample production or arrange shipment. Tracking numbers are sent promptly, and shipping progress is updated in real time.

After the customer receives and approves the samples, we proceed with mass production—beginning a long-term partnership for stable tamper evident packaging supply.


Working With EcoSecurityTape: Trusted by Global Brands

We have already established strong partnerships with clients in Vietnam, Japan, Spain, and other regions. Our customized tamper evident packaging solutions perform exceptionally well in the market and effectively protect brand integrity.

If your company requires professional, high-value tamper evident packaging solutions, EcoSecurityTape is ready to support your needs with reliable quality and global service.

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